In Technology you are either Leading or Failing.

Our skills apply to a variety of opportunities.

For over 35 years we have serviced computer and technology companies in three major areas – Hardware, Software and Services. Large and Small we’ve done them all, and helped with the gamut of business, functional and technical work. This included such engagements as, business strategy, investor and partner opportunity development, market research and analysis, product requirements, architecture, design and feature specification, defining technology stacks, revising development (including Agile) and quality processes, operating excellence and functional improvements through Business Process Management improvements, as well as a PMO with KPIs, and directly managing programs and projects.

Our hardware assignments included:

  • Architecture, Design, and Feature Specification for a multi-billion-dollar computer manufacturer with a new user interface metaphor.
  • Developing an Open Systems market strategy and plan as well as a Business and Partnering Strategy and Plan for an international multi-billion-dollar computer and systems manufacturing.
  • Identifying and exploring investor and partner opportunities for systems peripherals company including potential acquisitions and associated market and product plans. We additionally served as advisors and assistants during the integration of several acquisitions by the company.

Our software engagements included:

  • Assisting a major product company with difficulties onboarding new engineers as well as maintaining and extending the current product line.
    • Assessment of the Architectural process, people and product.
    • Proposal of a new architectural process including and Architectural Review Board, Architecture Development Methodology, and an Architectural Roadmap to capture the current and future software product(s) architecture(s).
    • Creating an Architecture Repository to assure the capture and availability of the architecture documents.
    • Training and mentoring personnel in the new process and tools.
  • Assisting a major product company experiencing difficulties with product quality and delivery.
    • Implemented a revised product quality process
    • Introduced Agile development
    • Defined a new product requirements process
    • Defined and implemented new product requirements documents and developed the initial requirements using the new process and standards.
  • For a large privately held software products company that was experiencing difficulty with architecture and design divergence across their products and an expansion of their base technologies.
    • Lead the development of Architecture Principles.
    • Developed the company’s standard technology stack.
    • Developed and mentored in Technology Policies.
  • For a network device provider that needed to assure their ability to deliver product to convince investors of their viability.
    • Assessing product and network architectures for a thin client set top box.
    • Selecting an outsourcing facility and test environment.
  • For a specialized office products software company that was having delivery and quality problems that was adversely affecting their financial performance.
    • Conducting a total product quality and product delivery audit
    • Defining and implementing a Product Management Lifecycle methodology and process
    • Defining and deploying a Quality Assurance capability and function
    • Leading the development of a multi-year product plan

Our service engagements included:

  • Assisting a privately held high volume SaaS company that was having difficulties meeting their revenue and profit objectives.
    • Conducted detailed analysis of existing business can clients to establish current offering “sweet spot.”
    • Lead the development and documentation of a revised 5-year business plan
    • Conducted competitive analysis to establish differentiation and competitive advantage
    • Lead the development (mentored the line executives) of 3-year operating plans for each functional area
    • Defined and implemented Key Performance Metrics for the business and each operating area.
  • Assisted an international multi-billion-dollar services company that was failing to meet revenue objectives due to the inability to successfully on-board and provision new service delivery employees.
    • Conducted a review of existing onboarding strategy, policies, objectives, and practices.
    • Conducted in depth interviews of all key stakeholders and systems utilized in the existing onboarding process.
    • Documented key findings through BPMN, UML and RACI charts
    • Defined and detailed a revised onboarding process using BPMN, UML and RACI charts
    • .

We’ve done a lot as consultants and even more as line executives. You can see more details on our work using this link, or you can contact us and talk about how we can help you.

Technologies

Computer Manufacaturing
Computer Components
Network Equipment
Network Management
Office Management
Application Systems
Personal Productivity
ERP
CRM
Database
SaaS
eCommerce
Technical Consulting
Service & Support